Client Technology Manager
November 29, 2018
Minneapolis, MN
Job Type


A technology and managed services provider to financial services firms is looking for an onsite Client Technology Manager for one of their largest clients in Minneapolis. The role consists of hands on technical work, management of a small team of engineers, acting as the ultimate point of escalation for Engineers and ownership of the clients’ technology solutions. The client technology infrastructures can range from simple to complex on premise installations as well as the firm’s own cloud-based multi-tenant environment.


  • Build-out, support, on-going maintenance, and upgrades of the entire client infrastructure including on premise and cloud-based solutions.
  • Technical escalation for engineers
  • Technical Project Manager for new and existing client projects
  • Identify and recommend areas to improve clients’ technical environment
  • Review and contribute to improving existing processes and procedures, creating new ones, and new product rollouts
  • Hands-on and hands-off support and maintenance for infrastructure including Active Directory, Exchange, BES, Citrix XenApp/Server/Desktop, RSA, as well as Cisco switches, Cisco firewalls, SAN & NAS technologies, VMWare
  • Participate in Global Technology meetings with peers
  • Produce reports and reviews engineer utilization numbers each week


  • BA/BS degree in the field of Computer Science or equivalent field and/or 5+ years of experience with a minimum of 3 years of end user support
  • Advanced knowledge of Microsoft Windows Server 2003/2008/2012, Active Directory and Exchange 2003/2007/2010
  • Microsoft SQL Server 2005, 2008
  • Familiar with hosted and cloud-based architectures
  • Citrix Metaframe 4.5 through XenApp 6.0
  • Enterprise and Hosted Spam filtering technologies
  • Strong Understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls
  • Deploying Enterprise level networks with Cisco ASA firewalls, and Catalyst switches
  • Dell PowerEdge and HP Proliant server configuration and deployment
  • Data Backup and Recovery with Symantec Backup Exec or similar enterprise backup software
  • Symantec Antivirus or similar Enterprise Antivirus software
  • Experience with Linux or Solaris
  • Scripting knowledge (PowerShell, VB, Batch, WSH)
  • Familiar with Storage Area Networks (Netapp, EMC) and Virtualization (VMWare, XenServer Hyper-V)
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