Application Architect/Business Analyst needed for Jersey City-based telecommunications company. Our client is looking for a blend of hands-on development experience and the ability to see and communicate the big picture to developers and clients alike.

• Deep working knowledge of application development lifecycle
• Expert ability to perform on technical level of system design
• Facility and familiarity with emerging technologies
• Experience on multiple hardware and software environments and is comfortable with complex heterogeneous systems environments
• Ability to develop and architect multiple platforms, such as:
  • –Web (.Net, Java, etc.)
  • Client Server
  • Middleware
  • Messaging
  • Database (MS SQL Server, Oracle, MY SQL, etc.)
  • Mobile & Networking
• Bachelor’s degree in Computer Science or the equivalent in education and work experience
• 8-10+ years experience in systems analysis application development & Networking required

Our client is in need of a Senior Network Engineer for a hands-on Managed Services position. The ideal candidate will have:

• 10-12 years of hands-on network engineering
• Enterprise architecture network system directory
• One or more certifications: CCNA, CCNP,CCIE, MCSE
• Experience with Cisco 12000 Series, 6500 Series and 6500 Series Service Modules, Nexus 7000 (a plus)
• Cisco PIX/ASA  firewalls

Candidate must be aware of various common Security tools including SIEM, Web Security, End- Point and IDS/IPS Tools.  Candidate should have above average knowledge and skill in one or more Security related tools.  Experience in Disaster Recovery planning and testing would also be a plus as would:

• Having worked with a major provider of cloud services is a PLUS
• Having had significant involvement with PCI-DSS remediation activities
• Experience with at least two key Security Products, including Checkpoint, Arcsight, Tripwire, Cisco PIX Firewall and ASA, MacAfee, Arcsight, Envision, Archer, NetWitness, Symantec, or Barracuda
• Experience with multiple technology vendors, including RSA, Symantec, Cisco, Juniper, Windows, and Linux
• Experience in working with WAN and encryption technologies  including SSL, SSL-VPNs, and IPSEC VPNs, X.509, PKCS, ASN.1, PKI, or OpenSSL

Our client, an IT managed services firm, is seeking a Microsoft Systems Engineer.

REQUIREMENTS

• 10-12 years of high level hands-on systems engineering experience
• Full Stack, Sharepoint, MS SQL, DBA
• Expertise in storage technologies (NetApp, EMC, SAN) and backup and restore software and policies
• Experience with VMware (ESX Infrastructure) is a plus

RESPONSIBILITIES

• Identify standards, metrics, and documentation of system performance and security and action plans to improve performance
• Install and configure hardware, peripherals, operating systems and application software
• Monitor servers to detect potential problems and develop backup and recovery strategies
• Evaluate, recommend and implement system management solutions
• Provide end-user and project support
• Develop and administer policies for resource utilization and access
• Manages equipment acquisition, licensing and accountability

Our client, a hedge fund in Midtown Manhattan, is searching for an experienced Voice Engineer to manage their in-house voice trading systems.

REQUIRED SKILLS

• Cisco Unified Call Manager (CUCM) including implementation, building clusters, and troubleshooting
• Configuring gateways
• Experience with administration and troubleshooting tools including Batch Administration Tool (BAT), Wireshark, and Acme Packet Session Border Controllers
• Working knowledge of NICE Voice Recording systems including implementation, maintenance, and troubleshooting
• Experience administrating IPC or BT Turrets
• Active CCNA/CCNP Voice

The Tier 3 Support Engineer is responsible for the deployment of current and future products at customer sites and the on-site and remote support of issues raised by customers. A Tier 3 support Engineer is a results driven person capable of working independently and within a team to resolve time critical deployment and production issues.

QUALIFICATIONS

• 4 year degree, Computer Science preferred
• Relevant Experience: 5+ years
• Highly Knowledgeable in TCP/IP networking preferably at an Expert level
• Proficient in UNIX/Linux System Administration – MUST
• Knowledgeable in customer support processes, tooling and troubleshooting – MUST
• Highly experienced in troubleshooting network issues using a Sniffer
• Familiar with the common Internet protocols at the packet and flow analysis level, such as: HTTP, FTP, RTSP, SSH, PKI, RTSP.
• Familiar in mobile network technologies including L3-7 switching and load balancing, redundancy (A/P, A/A) and high performance systems
• Knowledge of common open source software
• Knowledge of application servers, Weblogic / Jboss – Advantage
• Knowledge of Oracle and/or MySQL administration – Advantage
• Knowledge of IBM blade center technology and F5 load balancers – Advantage
• Knowledgeable in Microsoft Office
• Provide “on-call” service periodically
• Up to 20% travel

 CRITICAL COMPETENCIES

• Contributes significantly to customer satisfaction 
• Interfaces with the customer and project manager to complete assigned tasks
• Responsible for opening lines of communication, monitors customer problems, and ensures effective resolution
• Communicate effectively with customers and peers
• Produce high quality written documents, status reports and customer communications
• Identify appropriate internal and/or external resources to solve problems
• Contribute to regular internal and customer meetings
• Effectively escalate through appropriate channels – “knows how to make things happen”
• International work experience and cultural awareness is an advantage

We are currently searching for a Voice/Data Network Engineer to support voice and data connectivity in the Americas for our client based in New York City.

RESPONSIBILITIES

• Support and maintain voice trading turrets, voice recording equipment, and WAN network infrastructure
• Maintain existing hardware and facilities at multiple locations
• Troubleshoot LAN/WAN services, including opening and following up on trouble tickets with third party vendors
• Maintain all WAN connectivity documentation including architecture diagrams (both internal and customer facing), circuit related information, and hardware characteristics

REQUIREMENTS

• Experience supporting:
  • Trading turrets
  • NICE voice recorders
  • Cisco Unified Communications Manager or Avaya Call Manager
• CCNA or CCNA voice
• Legacy PBX experience and/or knowledge of TDM technology
• VoIP protocols
• Ability to work with carriers and perform carrier grade implementations
• Experience with network support and troubleshooting in a multi-location environment
• Microsoft Office, Microsoft Visio, and Cisco Contact Center a plus
• Bachelor’s degree in a technical field and 1-2 years of prior experience with TDM, VoIP and/or WAN architecture

This position is responsible for the administration, maintenance and security of IBM Tivoli Identity Manager/?IBM Tivoli Access Manager development, testing, and production environments.

• Must have experience in installation and configuration
• Experience with Users, Access levels, and security
• Experience managing the TAM infrastructure
• Strong experience with Web Access Management and Identity Management concepts such as authentication and authorization, user provisioning and password management
• LDAP & Database – experience with queries
• Experience with Virtual Directory and/or LDAP directories
• ACL configuration for restricting access
• Work experience with COTS Federation product (Ping Federate will be ideal; CA Federation Manager, Tivoli federated identity manager)

The System Architect will develop the architecture for our client’s enterprise-wide strategic initiatives using a federated resource model. The System Architect leads initiatives in collaboration with business representatives and technologists/System Engineers for the development of new and complex components within the domain areas of information, applications, and technology to meet business needs and objectives.

Responsibilities

• Direct development of new and complex components
• Facilitate the integration of the Technology Standards and Technical Asset Repository processes with architecture review process, ensuring that technical solutions are evaluated against corporate standards and reuse facilities
• Assist Network Engineering in developing and implementing the technical architecture and physical design of the network supporting solutions including NMS
• Assesses and advises on security technologies and risks
• Prepare and maintain network layouts, diagrams, equipment lists, and documentation
• Participate in business requirements and functional sessions to establish the architectural direction for critical company initiatives
• Coordinate, meet and hold technical peer reviews with subject matter experts and stakeholder communities to discuss and perform requirements and impact analysis to understand the required system architecture, interfaces and workflows
• Identify risk areas and implement preventative measures
• Perform the architecture review pipeline, directing and influencing client’s programs with architecturally significant work efforts
• Facilitate the Balanced Scorecard process for Enterprise Architecture, collecting and reporting on project-level performance data
• Demonstrate the ability to indirectly manage others within a federated organization of architects by negotiating, using organizational awareness, and technical knowledge

Critical Skills

• In-depth knowledge of the application development life-cycle
• Highly competent to perform at the highest technical level of system design
• Knowledge of emerging technologies and trends
• Ability to articulate rational for architecture and design decisions to both technical and managerial audiences
• Knowledge of development technologies with the ability to architect multiple platforms, such as: Web (.Net, Java, etc.), Client Server, Middleware, Messaging, Database (MS SQL Server, Oracle, MY SQL, etc.), Mobile & Networking
• Strong influencing, decision making, and mentoring abilities
• Strong collaboration and networking skills

Requirements:

• Bachelor’s degree in Computer Science or the equivalent in education and work experience.
• Relevant experience of 8-10+ years in systems analysis application development and networking
• Experience with state of the art application development support software packages and experience with some supervisory, management, and administrative tasks

Our industry-leading client is seeking an experienced Video Telepresence Engineer to:

• Identify and propose specific strategies, initiatives, and remedies necessary to align technology infrastructure with corporate objectives
• Design large enterprise Cisco Telepresence Exchange and Unified Communication networks for intra- and inter-company communication
• Ability to design, implement, and upgrade Radvision/Tandberg video infrastructure and have familiarity with Crestron or other front-end video programming interface
• Design and implement MPLS VPN along with Metro Ethernet over a MPLS for sites within a close region
• Design and implement BGP Peers for equivalent ASN sites to service provider with BGP Confederation configured on all remote sites to maintain consist routing tables
• Design SIP Redundant or load balanced hub sites for call control for remote sites
• Design and implement for Cisco Telepresence 3010 with WebEx one touch plug-in on CTS 1.8

Requirements
• Minimum of 3 years prior experience in a large network environment with Cisco VoIP infrastructure – CCSV/MSE certifications preferred
• Extensive knowledge of Communications Manager, Cisco Unified MeetingPlace, Unity Enterprise Unity Connection, Cisco Voice Gateways Gatekeepers, and Contact Center
• Thorough knowledge of Cisco Nexus, IOS, EIGRP, OSPF, and BGP
• Solid interpersonal skills and ability to communicate effectively with executives and peers

Looking For 3 CCIE’s in Voice, Security and Routing and Switching – Cisco Gold Partner
The primary duties for this position include, but are not limited to:
Solutions Delivery and Client Service
• Understand the client’s overall business and how to position the Cisco Practice to ensure a successful implementation of Cisco products and technologies.
• Act as an authority on project methodology and Cisco best practices, demonstrating the ability to tailor the methodology to meet the client’s needs while preserving a structured process.
• Act as an authority on all Cisco products and technologies and apply new Cisco products and technologies to achieve the client’s business goals.
• “Roll-up sleeves” and execute Principal Consultant work if necessary.
• Demonstrate high “Speed of Delivery” – being able to rapidly develop documentation, standards, and other deliverables for which they are responsible.

Essential Skills:

• 10+ years professional experience in distributed enterprise-class IT systems
• Experience in heterogeneous computing environments (Windows Server, VMWare and Citrix, etc.)
• Demonstrated working knowledge of task automation using standard IT scripting languages (Perl, Python, shell, PowerShell, Task Scheduler, cron, etc.) on  Windows
• Experience in working with EMC/HP storage technologies including SAN, NAS, iSCSI, RAID levels, LUN management, etc.
• Experience working in a virtualized environment (Xen, Hyper-V, VMWare, etc.)
• Experience monitoring systems and practices
• Demonstrated ability to think critically and solve complex  issues
• Experience administering Microsoft Active Directory or Exchange
• Demonstrated ability to work independently
• Demonstrated written and verbal communication skills
• Experience administering SQL 2005/2008 database environments
• Experience with higher availability systems, including clusters and load balancing techniques
• Experience Disaster Recovery preparation and testing
• Experience in Data center operations and Server and rack management.
• Demonstrated work experience with backup and recovery system using DDUP technologies
• Proven ability to prioritize across multiple projects and meet deadlines Experience adapting in a dynamic  work environment

 Ideal Qualifications:

• Bachelor’s degree in a technical field ITIL Foundations v3 certificate or higher
•  Working knowledge of applied IT service management frameworks
• Application of HIPAA and HITECH requirements to the IT environment
• Demonstrated customer service ethic
• Ability to lift 40+ pounds

The System Engineer is responsible for the implementation/installation of our client’s products at customer sites with a particular emphasis on VoIP-focused products.

• 4 years experience with VoIP related applications installations and deployment in Enterprise settings.
• Knowledge of leading VoIP systems including Cisco Call Manager and Avaya.
• Good understanding of Active Directory and hardening.
• SQL Database 2005/2008 backup, restore and maintenance.
• Ability to construct SQL Queries
• Experience with SSRS and SSIS reporting tools

Preferred Requirements:

• CCNA, CCNP, CCNP Voice
• Experience designing, developing, implementing and testing CTI driven Client / Server or Desktop solutions using structure development and programming techniques.
• TSAPI, Genesis, Call Path, CT-Connect or other CTI experience definitely a plus.
• Special consideration for MCSE or formal training with NORTEL, Aspect, Rockwell, or Lucent phone switches.
• Experience or background in programming, scripting languages as well as Oracle and SQL database experience is preferred.
• MCITP certification a plus

Experienced Voice Product Manager to design, develop, build, and manage a VOIP Unified Communication Product Suite. The ideal candidate will possess a telecommunications carrier background with VOIP / Voice / TDM experience, combined with a strong understanding of how MPLS data networks operate.

Duties and Responsibilities:

• Develop thorough product plans and business cases for new VoIP services that will position the company as a premier specialized financial industry specific technology unified communications solution provider
• Identify product features and functionality related to customer requirements fully document requirements including customer experience
• Lead cross-functional teams to develop, test and launch new features and products
• Identify opportunities within financial markets to differentiate offerings segments
• Develop and implement go-to-market strategies
• Perform product analyses and understand interoperability of current offerings
• Collaborate with other Product Managers to optimize overall revenue and margin
• Provide input into sales training materials to ensure successful sales presentations
• Provide thought-leadership related to best practices on how to market technologies
• Identify and measure key performance metrics (KPIs)

Core Competencies/Skills:

• Ability to create business cases for products and product categories
• Ability to create forecasts, financial models and budgets
• In-depth understanding of VoIP, SIP, legacy TDM, and new data technologies
• Strong understanding and experience with IP technologies
• Demonstrated ability to drive the product lifecycle from ideation to launch and post-launch evaluation
• Strong grasp of design and user experience
• Outstanding documentation and project management skills
• In-depth knowledge of specific financial services vertical telecommunications requirements
• Understanding of Financial Extranet Services
• Understanding of regulatory issues related to financial services

Required Work Experience:

• 5+ years of telecommunications Voice experience
• Bachelors degree in Engineering, IT/Computer Sciences or Business, MBA a plus

Position Summary:

This individual will have experience in the installation and troubleshooting of applications, servers (Linux & Windows), network devices (Cisco), and telecommunications technologies including VOIP, SIP and TDM based technologies. Strong telecommunications skills and knowledge are essential and PBX and financial industry experience are a plus.

• Primary technologies the Systems Engineer will support are:
  • VMWare virtualization solutions
  • Interfacing to PBX via SIP or QSIG. PBX’s such as Avaya, Nortel, and Cisco
  • Acme Packet’s SBC Product (Net-Net Enterprise Session Director – ESD) and CTI product (Net-Net Application Session Controller – ASC)
  • NICE/VERINT voice recording
  • Twisted Pair’s WAVE product lines
  • Speakerbus Hoot & Intercom products
  • Networking (CCNA, CCNP VOICE, CCVP)
  • Databases (My SQL, Oracle, Microsoft SQL)
  • SSCA — “The SIP School”
  • Experience with Wireshark and Cisco packet capture tools, bandwidth testing tools, and SNMP
  • IT/Network  Monitoring tools: HP Open View,  Netcool, or Voice Quality monitoring solutions

Our NYC based client is looking for multiple hands-on Engineers to join their team.

Experience required includes:

• Candidates must have experience with Juniper Networks Routers and switches (J/M/EX) and JunOS based firewalls.
• Protocols and Technologies: BGP, OSPF, STP, ISIS, LDP, MPLS, IPSEC, SSL.
• QOS,VoIP, SIP, H323, ICE/TURN/STUN/Client, WAN (SONET, DS3, T1, Ethernet).
• Software/OS: JunOS, Cisco IOS, Unix, Linux, Windows (all flavors of desktop and server), NMS, TACACS+, RADIUS, NetFlow (Cacti), NAC (802.1x).
• H.323 and SIP and related protocol
• CCNP or equivalent experience required
• JNCIS (M/T and Enterprise) or equivalent experience required
• CCIE and or JNCIE is a big plus