Voice Support Engineer
March 26, 2019
New York, NY
Job Type


Our client, a managed services provider is in need of an onsite Voice Support Engineer in Manhattan for a major financial institution. This is an ideal opportunity to improve existing skill sets and expand as the company develops further within the trading support environment.

The successful candidate will have experience in first line support dealing with trader issues and managing MAC requirements. These include:

  • Experience in Etrali / Etradeal voice trading systems
  • Manage move add and change requests (MACs)
  • Monitor alarms and investigate to conclusion
  • Work with external suppliers to ensure completion of services like T1 CAS
  • Knowledge of Nice NTR voice recording solutions
  • Understanding of voice recording architecture
  • Monitoring of recording status
  • Experience working in a trading floor environment.
  • Self-motivated and confident working with limited day to day management.
Please enter your current city
Please enter your current state
Drop files here browse files ...
Please Attach Your Resume in PDF or .doc format only

Related Jobs

April 2, 2019
April 2, 2019
Operating Engineer   Staten Island, NY
April 1, 2019
Junior Account Manager - NJ   Princeton, NJ
April 1, 2019
Server Engineer   New York, NY
March 26, 2019

Are you sure you want to delete this file?